Pharmacist Services

Your pharmacist does more than just prepare your prescriptions. They are with you every step of the way: whether you have a minor health issue or a chronic condition.

Your health and well-being is our main concern, and we do our best to ensure you are properly taken care of. We do more than just deliver you your medication and prescription. We aim to deliver you wellness, and meet your needs.

PRESCRIBE A DRUG WHEN NO
DIAGNOSIS IS REQUIRED

In some situations, your pharmacist can prescribe drugs for which you need no diagnosis, for instance, to prevent travel related ailments.

Your pharmacist may, in certain situations, prescribe medication when no diagnosis has to be made by your doctor, in particular to prevent certain health problems.

You can consult your pharmacist when:

- You wish to quit smoking.
- You need emergency oral contraception.
- You are pregnant and have nausea and vomiting.
- You are trying to get pregnant (and need a folic acid and vitamin supplement).
- You or your child are travelling to a destination where there is a risk of getting diarrhea, malaria or acute mountain sickness.
- You or your child has head lice.


For the situations mentioned above, your pharmacist can intervene without you having to consult a doctor. By talking with you, he will be able to assess the situation and analyze your file. Your pharmacist will ask you several questions to make sure, among other things, that he or she can indeed prescribe you a medication. If this is the case, he will indicate the prescribed medication in your file and give you the appropriate advice and recommendations. He may also, if he deems it appropriate, follow up with you a few days after prescribing a medication.

PRESCRIBE DRUGS
TO TREAT CERTAIN MINOR AILMENTS*

Your pharmacist can prescribe a drug to treat health problems that are common or easily recognized and treatable, and for which you had previously been diagnosed and prescribed medication.

Your pharmacist may prescribe medication for certain minor conditions*, i.e., common or easily recognizable and treatable health problems.

However, you will need to have consulted a doctor for one of these conditions in the past and have received a prescription for a drug at that time. Your pharmacist will have to refer to this prescription.

Your pharmacist may prescribe medication for the following 12 minor conditions:

- Minor acne
- Mouth ulcers (ulcers in the mouth)
- Allergic conjunctivitis
- Menstrual pain
- Eczema (mild to moderate)
- Diaper rash
- Hemorrhoids
- Herpes labialis
- Recent urinary tract infection in women
- Lily of the valley following the use of corticosteroid inhalers
- Allergic rhinitis
- Yeast vaginitis

For most conditions, if the prescription is more than 4 years old, your pharmacist will ask you to see a doctor again. For menstrual pain and hemorrhoids, the duration has been established at 2 years and for urinary tract infections at 1 year.

*: If there is nothing in your file to indicate that you have ever been treated for any of these conditions, your pharmacist will not be able to prescribe a drug for you. In some cases, he will refer you to a doctor.

RENEW A PHYSICIAN’S
PRESCRIPTION 

To avoid interruptions in your treatment while you’re waiting for your next physician’s appointment, your pharmacist can extend certain medical prescriptions for a limited period.

To prevent interruption of treatment prescribed by your doctor, your pharmacist may extend a prescription for a limited time.

This extension does not replace the need to see your doctor as soon as possible to obtain appropriate medical follow-up and a new prescription. The purpose of the extension is to ensure that your treatment, deemed necessary, is not interrupted before the medical visit and that, in the meantime, the treatment is effective and safe.

SUBSTITUTE A DRUG
IN THE EVENT OF A SHORTAGE*

Should the drug you were prescribed become temporarily unavailable, your pharmacist can substitute it with a drug from the same family.

Substitute a drug in the event of a supply disruption

Sometimes some drugs may be temporarily unavailable for reasons that are not up to your pharmacist, but to the drug manufacturers for example. In such a situation, your pharmacist may replace your usual medication with another medication from the same family.

The substitution made by the pharmacist during a supply shortage will ensure that your health problem continues to be treated even if the usual medication is not available.

Before substituting a medication, your pharmacist must first make sure that there is a supply shortage for that medication. He will have to check with neighbouring pharmacies and wholesalers. When these checks confirm that he or she cannot obtain the drug, your pharmacist will be authorized to make a substitution.

ADJUST A PHYSICIAN’S
PRESCRIPTION*

To ensure your treatment’s safety and effectiveness, your pharmacist can adjust a medical prescription: change the form, dose, quantity, or drug directions of a prescribed medication.

Sometimes some drugs may be temporarily unavailable for reasons that are not up to your pharmacist, but to the drug manufacturers for example. In such a situation, your pharmacist may replace your usual medication with another medication from the same family.

The substitution made by the pharmacist during a supply shortage will ensure that your health problem continues to be treated even if the usual medication is not available.

Before substituting a medication, your pharmacist must first make sure that there is a supply shortage for that medication. He will have to check with neighbouring pharmacies and wholesalers. When these checks confirm that he or she cannot obtain the drug, your pharmacist will be authorized to make a substitution.

ORDER LABORATORY TESTS

To ensure the effectiveness and safety of your drug therapy, your pharmacist can order certain laboratory tests.

Your pharmacist may prescribe certain laboratory tests to monitor your drug therapy.

The laboratory analysis is another way for your pharmacist to work with your doctor to make sure that the results obtained by your medication are those intended. It also allows your pharmacist to identify and analyze problems related to a treatment in order to solve or prevent them. Some tests can give clues about how your body reacts to medications.

Your pharmacist cannot prescribe tests to diagnose health problems. Your pharmacist can prescribe specific tests that allow him or her to keep track of the medications you are using, for example, a test to see if an anticoagulant medication is working, or to see if a medication has no adverse effects on an organ such as your liver.

If necessary, your pharmacist will prescribe the analysis he or she needs and will record in your file the reasons for doing so. Your pharmacist will then make sure that the test has been performed, receive the result and report it to your doctor. He or she may discuss this with your doctor, as appropriate.


Source: OPQ.org "Loi 41" English Brochure

Source : Ordre des pharmaciens du Québec

The pharmacy services presented in this section are offered by pharmacist owners. The pharmacists are solely responsible for the professional activities carried out during the practice of pharmacy.

* The information contained herein is provided for informational purposes only and is not intended to provide complete information on the subject matter or to replace the advice of a health professional. This information does not constitute medical consultation, diagnosis or opinion and should not be interpreted as such. Please consult your health care provider if you have any questions about your health, medications or treatment.